December 2021 | Edition Nº 62

December 2021 | Edition Nº 62

6TH LATIN
AMERICA SERVICE
WORKSHOP – 2021

THE EVENT BRINGS TOGETHER THE ONES IN CHARGE OF TECHNICAL AREAS AS WELL AS THOSE IN CHARGE OF TRAINING AT OUR IMPORTERS AND SUBSIDIARIES.

The sixth edition of the Latin America Service Workshop, in 2021, was held on November 30th and December 1st and 2nd, bringing together the ones in charge of technical areas and those in charge of training importers and subsidiaries in Latin American and the Caribbean and could count on the presence of members from the Head Office Technical Service. The event’s program presented the evolutions in internal processes, disclosure of information and good practices, in addition to updates from Germany regarding the future of technical service.

1

Technical Service modular content

2

The next steps of STIHL applications (SDS 2.0 and STIHL Academy)

3

Management of special cases and market measures

4

Job rotation experiences

5

Quality negotiations

Pedro Guaragna, responsible for the LATAM Service Centre, would like to thank everyone for their presence at the event. “This was a great opportunity to exchange knowledge between the Head Office and subsidiaries and importers for us to align the future of STIHL Technical Services.”

DO YOU HAVE ANY QUESTIONS?
CONTACT US!

Pedro Guaragna      + 55 51 3579-8336         pedroguaragna@stihl.com.br